FAQ

How do you work – what would you need from me ?
All I would need from you is a brief idea of your requirements to start the ball rolling, and a window of dates to work with, which can of course make a big difference to availability at peak times.
Some of my clients have a specific destination in mind, and perhaps a specific favourite Hotel, but many others just give me an outline or what they are thinking,….
ie “need some sun in November !” “love to do a Safari- can you recommend something for us ?”
Together with my Tour Operator partners, – all very carefully selected to uphold standards, we will discuss your requirement and suggest options that may well suit.

Do you specialise in anything ?
Not specifically destination –wise, – but with over 30 years experience in Travel, my services cover every conceivable avenue of Travel you can think of, and I have travelled the world extensively over that time, and still do to keep up to date with new destinations and Hotels.

What I do ‘specialise’ in – is making sure that I only use Suppliers and Partners that I can trust 100% with your arrangments, and making sure that your valued time away goes to plan, and without the slightest of hitch.

Sure – sometimes airlines conspire to throw a spanner in the works, but we try and minimize that and make sure that a drama doesn’t become a crisis.

What services do you offer ?
You could be looking for a City Break, a Flight to Europe or Sydney, a 5* Hotel for a special break in Mauritius, a Ski Holiday with friends, a weeks Golfing in France, or a 3 week Cruise around South America, – I’m 99.99% certain I can help.

I have also arranged Corporate Group trips for numerous Business clients, ranging from 4 days in the Austrian Tyrol to 3 nights in Dubai.

Guarantees / ABTA
Everyone I work with is fully Bonded with an ATOL License, ensuring that all of your Travel arrangements are fully protected financially.
To ensure this, your payments will go straight to the Tour Company concerned, and not to me.
Of course, I still handle every other aspect of your arrangements, and your Confirmation & Documentation will still come to me to be checked, before being forwarded on to you.

Payment Terms
Generally speaking, a deposit will of course be payable upon confirming your travel requirements. The Balance will normally be due 8-12 weeks prior to your Travel date, but this does vary with suppliers.
Airlines are increasingly requiring Full Payment of Confirmation of some fare types, but this of course would be discussed with you before commitment.

How much time do I need to give you ?
Simple – whether its 12months before you’re intended Travel date, or 2 days before, it doesn’t matter.
Together with my partners, if your chosen destination has rooms available, and we can source flights, your arrangements can be put together and confirmed within an hour.
Of course, careful planning ahead can save you money, but not everything works like that, and if you suddenly find a window of opportunity to travel, call me.

Insurance Information? – Do I need Insurance ?
Everyone should have Insurance to cover them whilst away. However, I find that most of my clients already have their own Annual Cover in place, and if you travel more than once per year, this is a good idea.
As a result, I have no direct link with Insurance Cover arrangements.
That said, if you don’t have cover as yet, I am able to suggest sources for you.